Website owner information
Corporate name: Tubbo Experience, S.L.
Fiscal code: ESB16769978
Registered office: Calle Colombia, 1 28220-Majadahonda, Madrid, Spain
Contact: Administration department
Telephone: +34 91 634 71 92
E-mail: tubbo@tubbo.com
Privacy policy
In accordance with the principles of legality, fairness and transparency, we provide you with this Privacy Policy.
Who is the Data Controller of your data?
Corporate name: Tubbo Experience, S.L.
Fiscal code: ESB16769978
Registered office: Calle Colombia, 1 28220-Majadahonda, Madrid, Spain
Contact: Administration department
Telephone: +34 91 634 71 92
E-mail: tubbo@tubbo.com
For what purposes do we process your personal data?
Tubbo Experience, S.L. processes the information you provide us with in order to manage the contractual relationship that binds us, manage the sending of the information you request, provide interested parties with offers of our services and/or products of interest to them and/or manage their application.
How long will we keep your personal data?
Your data will be kept for the minimum time necessary for the correct provision of the service offered as well as to meet the responsibilities that may arise from the same and any other legal requirement.
What is the legitimacy for the processing of your data?
The legal basis for processing your personal data may be the performance of a potential and/or subscribed contractual relationship, legitimate interest, legal authorisation and/or the consent of the data subject. The data we request from you are adequate, relevant and strictly necessary and you are under no obligation to provide them, but failure to provide them may affect the purpose of the service or the impossibility of providing it.
To which recipients will your data be communicated?
Tubbo Experience, S.L. will not communicate your data to any third party, unless expressly informed of this.
What are your rights when you provide us with your data?
The data protection rights held by data subjects are:
Right to request access to personal data relating to the data subject.
Right of rectification or erasure.
Right to object.
Right to request the restriction of their processing.
Right to data portability
The owners of the personal data obtained may exercise their personal data protection rights by sending a written communication to the registered office of Tubbo Experience S.L. or to the e-mail address provided for this purpose, tubbo@tubbo.com, including in both cases a photocopy of their ID card or other equivalent identification document.
Models, forms and further information about your rights are available on the website of the national supervisory authority, Agencia Española de Protección de Datos, hereinafter, AEPD, www.agpd.es.
Can I withdraw consent?
You have the possibility and the right to withdraw your consent for any specific purpose granted at the time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Where can I complain if I feel that my data is not being handled correctly?
If any interested party considers that their data are not being treated correctly by Tubbo Experience S.L., they can send their complaints to tubbo@tubbo.com or to the corresponding data protection authority, the AEPD being the one indicated in the national territory, www.agpd.es.
Security and updating of your personal data
In order to safeguard the security of your personal data, we inform you that Tubbo Experience S.L. has adopted all the technical and organisational measures necessary to guarantee the security of the personal data supplied. All of this to avoid their alteration, loss and/or unauthorised processing or access, as required by law, although absolute security does not exist.
It is important that, so that we can keep your personal data up to date, you inform us whenever there is a change in them.
Confidentiality
Tubbo Experience S.L. informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any of the processing phases. We will not transfer or communicate your data to any third party, except in the cases provided for by law, or unless the interested party has expressly authorised us to do so.
Cookies policy
What are cookies?
The Tubbo Experience S.L. website (hereinafter the Website) uses cookies. Cookies are files sent to a browser by a web server to record the User’s activities on a specific website. The primary purpose of Cookies is to provide the user with faster access to the selected services. In addition, Cookies personalise the services offered by the Website, providing and offering each user information that is of interest to them or that may be of interest to them, according to their use of the Services.
The Website uses Cookies to personalise and facilitate the user’s browsing experience as much as possible. Cookies are only associated with an anonymous user and their computer and do not provide references that allow the user’s personal data to be deduced. The user may configure their browser to notify and reject the installation of Cookies sent by the Web, without this affecting the user’s ability to access the contents of the website. However, we would like to point out that, in any case, the quality of the functioning of the website may be reduced.
Registered users, who register or are logged in, may benefit from more personalised services tailored to their profile, thanks to the combination of the data stored in the cookies with the personal data used at the time of registration. These users expressly authorise the use of this information for the aforementioned purpose, without prejudice to their right to refuse or disable the use of cookies.
Likewise, the website will be able to know all the services requested by users, so that they can provide or offer information appropriate to the tastes and preferences of each user.
What types of cookies are there?
Cookies, depending on their permanence, can be divided into:
- “Session Cookies”: The first expire when the user closes the browser.
- “Persistent Cookies”. The latter expire depending on when the purpose for which they are used is fulfilled (for example, for the user to remain identified in the Services) or when they are manually deleted.
Additionally, depending on their purpose, Cookies can be classified as follows:
- Performance Cookies: This type of Cookie remembers your preferences for the tools found in the services, so you do not have to reconfigure the service each time you visit. By way of example, this type of cookie includes:
- Volume settings for video or sound players.
- Video streaming speeds that are compatible with your browser.
- Geo-location cookies: These Cookies are used to find out which country you are in when you request a service. This Cookie is completely anonymous, and is only used to help target content to your location.
- Registration Cookies: Registration Cookies are generated once the user has registered or subsequently logged in, and are used to identify you in the services for the following purposes:
- To keep the user identified so that, if you close a service, the browser or the computer and at another time or another day re-enter that service, you will continue to be identified, thus facilitating your browsing without having to identify yourself again. This functionality can be deleted if the user clicks on the “close session” functionality, so that this Cookie is deleted and the next time the user enters the service he/she will have to log in to be identified.
- Check if the user is authorised to access certain services, for example, to participate in a competition.
- Analytical Cookies: Each time a User visits a service, a tool from an external provider generates an analytical Cookie on the User’s computer. This Cookie, which is only generated during the visit, will be used in future visits to the Web Services to anonymously identify the visitor. The main objectives pursued are:
- To allow the anonymous identification of browsing users through the “Cookie” (identifies browsers and devices, not people) and therefore the approximate counting of the number of visitors and their trend over time.
- Identify anonymously the most visited content and therefore more attractive to users.
- To know whether the user accessing the site is new or a repeat visitor.
- Important: Unless the user decides to register for a Web service, the “Cookie” will never be associated with any personal data that can identify him/her. These Cookies will only be used for statistical purposes to help optimise the User’s experience on the site.
- Behavioural advertising Cookies: This type of “Cookies” allows to extend the information of the advertisements shown to each anonymous user in the Web Services. Among others, they store the duration or frequency of viewing advertising positions, the interaction with them, or the user’s browsing and/or sharing patterns, as they help to create a profile of advertising interest. In this way, they make it possible to offer advertising related to the user’s interests.
- Third-party advertising cookies: In addition to the advertising managed by the Website in its Services, the Website offers its advertisers the option of serving advertisements through third parties (“AdServers”). In this way, these third parties can store Cookies sent from the Web Services from Users’ browsers, as well as access the data stored in them.
What cookies do we use?
Necessary:
- cookieyes-consent: CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.
- elementor: The website’s WordPress theme uses this cookie. It allows the website owner to implement or change the website’s content in real-time.
Functional
- wp-wpml_current_language: WordPress multilingual plugin sets this cookie to store the current language/language settings.
Analytics
- _ga_*: Google Analytics sets this cookie to store and count page views.
- _ga: Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
- _fbp: Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.
- CONSENT: YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.
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- YSC: Youtube sets this cookie to track the views of embedded videos on Youtube pages.
- VISITOR_INFO1_LIVE: YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
- test_cookie: doubleclick.net sets this cookie to determine if the user’s browser supports cookies.
- yt-remote-device-id: YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos.
- yt-remote-connected-devices: YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos.
How to disable Cookies?
It is usually possible to stop accepting browser Cookies, or to stop accepting Cookies from a particular Service.
All modern browsers allow you to change your Cookie settings. These settings can usually be found in the “options” or “preferences” menu of your browser. You can also configure your browser or your email manager, as well as install free plug-ins to prevent Web Bugs from being downloaded when you open an email.
The Website provides guidance to the User on how to access the configuration menu for cookies and, where applicable, private browsing in each of the main browsers:
- Internet Explorer: Tools – > Internet Options – > Privacy – > Settings (for more information, you can consult Microsoft support or the browser’s Help).
- Firefox: Tools – > Options – > Privacy – > History – > Personalised settings.
- Chrome: Settings – > Show advanced options – > Privacy – > Content settings.
- Safari: Preferences – > Security (for more information, you can consult Apple support or the browser’s Help).
Can the Cookie Policy be modified?
The Website may modify this Cookies Policy in accordance with legislative or regulatory requirements, or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency, for which reason users are advised to visit it periodically.
When significant changes are made to this Cookies Policy, they will be communicated to users either through the website or by e-mail to registered users.
Policy declaration
TUBBO undertakes to provide its customers with excellent service, through the breadth of the services it offers and its responsiveness.
To reinforce this commitment, and to guarantee a service that is high-quality, secure and respectful of the environment, the company management has developed and implemented a Quality and Environment Management System based on the models specified by the EN-ISO 9001 and UNE-EN ISO 14001 standards respectively, which extend to the whole of the organisation, in order to achieve the following objectives of the Quality and Environment Policy.
Quality policy
To ensure the highest level of quality in our services and to undertake to meet the requirements and expectations of our customers and other stakeholders, as well as all applicable legal and regulatory requirements.
To improve continuously, to tackle all types of factors that may cause poor quality and to rectify the effects arising from them.
To integrate our suppliers and subcontractors into the Quality Management System.
To become more competitive and improve our position in the market.
To promote actions geared towards staff training, involvement, motivation and commitment, in order that they understand the importance of meeting customer requirements and how their participation contributes to achieving quality objectives and the continuous improvement of the system.
To set and review quality objectives, taking this policy as a reference framework.
Enviromental policy
To meet the requirements set out in law and environmental regulations that apply to our business activity of designing and marketing enclosures, as well as any other requirement that Tubbo Experience subscribes to.
To promote the protection of the environment, including preventing pollution and other specific commitments that relate to the context of the organization.
To set the necessary operational criteria for controlling emissions, effluents, waste, noise and any other impact on the environment.
To foster waste recovery and recycling in all activities where it is possible.
To foster the appropriate and rational use of resources (energy, paper, consumables etc.).
To promote internal and external communication on the environment among all stakeholders.
To set environmental goals and targets, based on the principle of continuous improvement and using this document as a framework.
To develop environmental management programs that facilitate the achievement of the proposed objectives.
To foster staff participation and provide them with appropriate environmental training and information.
To make this policy available to all stakeholders.
